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Legal documents

Your rights and our obligations.

4 documents that describe how HypoGO works and what rights you have. No small print. Updated 7 September 2026.

Privacy Policy Cookies Terms of Service Complaints

Cookie Policy

This is an informative English translation. The Czech version is legally binding. Read the Czech version.

Version 1.1In force from 22. srpna 2026ePrivacy + Electronic Communications Act
Cookies in two sentences

Without your consent we use only technical cookies needed for the site to work (session, language, preferences). Analytics and marketing cookies (Google Analytics, Meta Pixel, Microsoft Clarity) run only if you allow them in the cookie banner, and you can change your choice at any time. The site works fully without them.

01.What cookies are

Cookies are small text files that a website stores in your browser. They let the site remember information between visits or during a single visit (for example language, sign-in, basket).

Cookies can be technical (necessary for the site to function) or optional (analytics, advertising, tracking).

02.Technical cookies: no consent needed

These cookies are necessary for the website to work, so they are always stored:

NamePurposeDurationType
hypogo_sessionWebsite session, form functionality and protection against misuse (CSRF)2 hoursCookie
XSRF-TOKENProtects forms against request forgery2 hoursCookie
hypogo:guide-checklistState of the ticked checklist in the Guide during your visitUntil the browser closessessionStorage

This storage is necessary for the website to function, and under Section 89(3) of Act No. 127/2005 Coll. on electronic communications we do not need your consent for it. It is not used for tracking and does not leave your browser, or our server.

03.Optional cookies: only with your consent

We use the following tools to measure traffic and advertising campaign performance. None of them runs until you allow its category in the cookie banner:

CategoryToolWhat it is for
AnalyticsGoogle Analytics 4Anonymised statistics on traffic and on-site behaviour
AnalyticsMicrosoft Clarity, heatmapsInteraction recordings and heatmaps used to improve the site
MarketingMeta Pixel, Google AdsConversion measurement and more relevant advertising (remarketing)

We deploy these tools through Google Tag Manager in consent mode v2: your choice in the banner is passed on bindingly to every measurement script. The specific cookie names each tool uses (for example _ga, _fbp) may change over time; we keep an up-to-date overview in the cookie banner settings.

Fonts and all website content are hosted on our own infrastructure. Visiting the site by itself does not pass data to third parties.

04.Managing consent (cookie banner)

On your first visit to the site a cookie banner appears, where you can:

  • Accept all: you allow both analytics and marketing cookies,
  • Necessary only: only technical cookies remain; the site keeps working fully.

You can change or withdraw your choice at any time via the Cookie settings link in the site footer. Withdrawing consent does not affect the lawfulness of processing before the withdrawal.

05.How to delete cookies

You can delete cookies at any time in your browser settings. Instructions for the most common browsers:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy and security → Cookies and site data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Cookies and site permissions

Deleting technical cookies may sign you out or stop the site working correctly.

Version 1.1In force from: 25 May 2026Last revised: 22 August 2026
Contents
01.What cookies are 02.Technical cookies: no consent needed 03.Optional cookies: only with your consent 04.Managing consent (cookie banner) 05.How to delete cookies
Quick links
CNB public registry ↗ Financial Arbitrator (Finanční arbitr ČR) ↗ Office for Personal Data Protection (GDPR supervisor) ↗ Write a complaint
Contact 246 034 350

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info@hypogo.cz

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Write to us. We will answer clearly and understandably, with no legal jargon.

Message our adviser → info@hypogo.cz
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Offgrid Labs s.r.o. · Company ID: 06479243 · Registered office: Nad vodovodem 1524/45, Strašnice, 100 00 Praha 10

Independent consumer credit intermediary registered with the Czech National Bank.

HypoGO does not provide advice within the meaning of the Czech Consumer Credit Act.

→ CNB public register ↗ · → Czech Financial Arbitrator ↗

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