HypoGO FAQ · 35 questions

Frequently asked mortgage questions

The questions we hear most often, and the answers we give honestly. We check every figure against its source, whether that's the Czech National Bank or a bank's own website.

Mortgage basics

5 questions
What is a mortgage and how does it differ from an ordinary loan?
TL;DRA mortgage is a long-term loan (10-30 years) secured by a charge over a property. Because of that security, the bank offers a much lower interest rate than on a consumer loan, typically 3 to 6 percentage points lower.

Under the Consumer Credit Act, a mortgage loan is a loan secured by a charge over a property, whose value serves as security for repayment.

Three main differences from an ordinary consumer loan:

  • Secured against property. If you stop repaying, the bank can move to sell the mortgaged property. Not straight away, and not without you: what has to happen first is covered on I can't keep up my mortgage payments.
  • Longer term. Typically 10 to 30 years. The CNB recommends not exceeding 30 years, though it isn't binding, and some banks offer up to 40.
  • Lower interest rate. Thanks to the lower risk, banks offer rates several percentage points lower.
Is HypoGO's service really free?
TL;DRYes. You pay nothing for the calculator, for being connected with an adviser, or for arranging the mortgage. The adviser is paid a commission by the bank, the same commission it would otherwise pay its own staff. We'll tell you the commission rate for any given bank on request, as the Consumer Credit Act requires.

This model is standard in Czechia and works the same way as with estate agents. A bank has its own sales network (branches) as well as an external one (intermediaries). The commission is roughly the same either way, so your rate isn't usually any worse than going "straight to the bank".

If anything, the opposite: an adviser sees several banks' offers at once, so they often negotiate better terms than a branch pushing a single product.

How long does the whole process take, from calculator to money in your account?
TL;DROnce the paperwork is complete, approval is a matter of weeks. It depends on how fast the valuer and the Land Registry move, and on how quickly you're willing to sign with an e-signature.

What happens, and when

  • At the start: the calculator, a preliminary assessment, connection with an adviser.
  • Then: gathering documents, submitting applications, bank approval.
  • Next: the property valuation and signing the loan agreement.
  • Finally: entering the charge in the Land Registry and drawing down the loan. This part depends on the Land Registry, not the bank.
How much can I actually borrow?
TL;DRThere's only one binding limit: a bank will lend at most 80% of the property's value, or 90% if you're under 36 and buying your own home. How much you can afford on repayments is worked out by each bank under its own rules. The CNB switched off DSTI and DTI, the ratios of repayment to income and total debt to income, as binding limits. What's left are recommended values, which is why the answer differs from bank to bank.

You can work out a rough figure yourself in 60 seconds in our calculator. The value of the property also matters (CNB's LTV cap is 80%, with a 90% exception for applicants under 36 buying their own home).

How much of my own money do I need?
TL;DRThe standard is 20% of the property's value (LTV 80%). If you're under 36 and buying your own home, 10% is enough (LTV 90%). For an investment property, the CNB has recommended an LTV of 70% since April 2026, meaning at least 30% from your own funds.

"Own funds" includes savings, a gift from family backed by a written agreement, or the surplus from selling a property you already own.

A consumer loan for the deposit works, but the bank will see the new repayment in the register and count it as one of your outgoings. It can be put together, just in the right order; we go through the options on Mortgage without savings.

Arranging it and the process

5 questions
What documents will I need?
TL;DRYour ID card, proof of income (employees) or two years of tax returns (self-employed), 3 months of bank statements, a purchase or reservation agreement, and proof of your own funds. You can provide most of this through Bank ID.

For employees

  • An income certificate from your employer (no older than 1 month)
  • Bank statements going back 3 months
  • ID card

For the self-employed and business owners

  • Tax returns for the last 2 years, including attachments
  • A certificate of no outstanding tax debt from the tax office
  • Statements from your business and personal accounts
Can I arrange a mortgage completely online?
TL;DRMostly, yes: the calculator, comparing offers and gathering documents can all be done online. For a new mortgage, though, the bank requires you to be identified in person at least once; our adviser will come to you.

This comes from the law: under the Anti-Money Laundering Act (Act No. 253/2008), a bank must verify your identity before signing the agreement. Many banks can now do this fully online through Bank ID; elsewhere it happens once, in person.

Who values my property, and when?
TL;DRThe bank chooses the valuer, either its own surveyor or a contracted one from its own list. For an ordinary flat, many banks now value the property online from public data, and no valuer visits at all. The cost varies from bank to bank, from zero up to around CZK 5,000; we've broken it down on Property valuation.

An online (desktop) valuation works for standard flats in Prague, Brno and regional capitals. Houses, cottages and unusual properties need an in-person inspection.

What if the bank turns me down?
TL;DRBeing turned down by one bank isn't the end, because every bank assesses creditworthiness differently. Our adviser finds out the actual reason, typically a register record, a short trading history, or income the bank won't count, and submits the next application somewhere else, or later.

A rejected application stays in the register. A year in the banking register, six months in the non-banking one. Other banks will see it there, because sharing that is the whole point of the register.

So it's worth distinguishing two things. Asking about terms isn't recorded in the register, so an adviser can request terms from several banks at once. A submitted application is recorded, and it only goes out to a specific bank once the paperwork has been compared. So after a rejection, it makes sense to find out why, not to send a second application blindly.

Can I still change bank after signing?
TL;DRBefore you sign the loan agreement: any time, with no penalty. After signing but before drawdown: you'll usually pay for the valuation, anywhere from zero to around CZK 5,000 depending on the bank. After drawdown: no compensation for costs within three months of the new rate being announced; otherwise the bank may charge compensation.

Under the Consumer Credit Act, you have the right to repay your mortgage early. The bank may only charge for reasonably incurred costs, meaning up to CZK 1,000 in admin costs plus the interest-rate difference, and the total can't exceed the lower of two caps: 0.25% of the amount repaid per year (or part of a year) remaining until the end of the fixed-rate period, or 1% of that amount.

The window to repay without compensation runs from when the new rate is announced, not from the end of the fixed-rate period. A bank must notify the new rate at least three months in advance, so if it notifies earlier, the window closes before the fixed-rate period actually ends. We go through the timing on re-fixing or refinancing.

Rates & fees

5 questions
What's the difference between the interest rate and the APRC?
TL;DRThe interest rate is the "pure" price of the money. The APRC (RPSN in Czech, the annual percentage rate of charge) also includes all the fees: account administration, insurance, and the valuation. So the APRC is the more realistic figure. A bank must state the APRC in its pre-contractual information.

When you compare offers, always look at the APRC, not just the interest rate. A bank with a 4.79% rate and high fees can end up more expensive than one with a 4.89% rate and no fees.

Which fixed-rate period should I choose: 3, 5, or 7 years?
TL;DRA fixed-rate period is how long the bank holds your agreed interest rate. When it ends, it offers you a new one. There's no one-size-fits-all answer. Shorter fixed-rate periods are cheaper right now: our offer starts at a three-year fixed rate of 4.99%, and the rate rises with a longer fixed-rate period. A short period suits you if you expect rates to fall, a longer one if you're buying certainty on your repayment.

As a guide, from our offer: a 3-year fixed rate from 4.99%, 5 years from 5.09%, 7 years from 5.40%. The longer the fixed-rate period, the higher the rate: you're paying for certainty. Our adviser will check the exact rate for you with the banks.

What fees do I pay besides interest?
TL;DRTypically: a one-off processing fee (CZK 0-4,900 depending on the bank), the property valuation (anywhere from zero to around CZK 5,000 depending on the bank), a Land Registry fee (CZK 2,000). Monthly mortgage account administration is usually CZK 0-200. Payment protection insurance is optional.

Most banks now offer "CZK 0 processing" when you take out a linked product (a current account or insurance). Always ask for the APRC to be calculated. That reveals every hidden fee.

What each bank charges for a valuation is set out on Property valuation.

Do I have to take out payment protection insurance?
TL;DRNo. The insurance is optional, and a bank may not make mortgage approval conditional on it. Some banks give a lower rate if you take it. But at banks that publish both figures, the APRC, the total cost of the loan, goes up with the insurance.

Compare a bank's insurance against a standalone life or accident policy, always by APRC rather than the headline rate. We cover the difference between the two figures at the same bank in the APRC glossary entry.

For younger clients with no dependants, skipping the insurance is usually cheaper. For a family repaying from a single income, the insurance can genuinely make sense.

Can I negotiate on the rate?
TL;DRYes, and it's standard practice in Czechia. Banks have a "standard" rate and, alongside it, an "individual" one, set according to your creditworthiness, the loan amount, and how many linked products you take. You can ask several banks about terms at once; asking doesn't get recorded in the register. Only a submitted application does.

So our adviser first asks for terms from the banks that suit your situation, goes through them with you, and then submits the application to one bank specifically. What helps most is a low LTV, meaning a low loan-to-value ratio, provable stable income, and being willing to take a current account or insurance with the bank.

Mortgage for the self-employed

5 questions
How does the bank work out my income if I use flat-rate expenses?
TL;DRThe bank takes the tax base from your tax return (income minus the flat-rate allowance) and estimates net income from that. With a 60% flat-rate allowance, that's typically only 30-40% of your invoiced turnover. That's the most common reason self-employed applicants are offered smaller mortgages than employees with the same turnover.

Some banks can work from turnover instead of the tax base; this is called the turnover method. Each bank recognises a different percentage of turnover, and some don't offer it at all. We've set this out on Mortgage for the self-employed.

I pay flat-rate tax. Will banks accept me?
TL;DRYes. Instead of a tax return, you provide bank statements that must show you're paying the flat-rate tax, and the bank recognises a portion of your turnover under its own methodology. Differences between banks are the widest here of any self-employed situation, so choosing the right bank in advance pays off twice over.

If you're in your first year on the flat-rate scheme, the usual route is to provide your last tax return from before you joined it. We cover how to show income without a tax return on Mortgage without proof of income.

I own a limited company. Can I apply?
TL;DRYes. The bank combines your director's remuneration with your share of profit (dividends over the last 2 years). If you're applying for a property held by the company, that's a corporate mortgage. It has different terms and typically a higher rate.

You'll need: financial statements for the last 2 years, the company's tax returns, an account statement showing the dividends, the memorandum of association, and an extract from the Commercial Register.

I have a small outstanding amount with the tax office. Is that a problem?
TL;DRBanks require a certificate of no outstanding debt from the tax office and social security. If you owe less than CZK 5,000, pay it before you apply and get the certificate issued 14 days later (it takes the tax office that long to update the record). A larger amount outstanding will usually block approval, and at some banks even a smaller one will.

The annual certificate of no outstanding tax debt is free via a data box. Processing takes 7-14 days.

I'm just starting out self-employed. Can I apply for a mortgage straight away?
TL;DRBanks usually want to see at least one completed tax year, and some ask for two. A shorter history is accepted only rarely. If you're just starting out, it's often simpler to apply while you're still an employee and switch to self-employment after the mortgage is arranged.

It helps if you previously worked in the same field as an employee. Some banks will then treat it as a continuous history and be more lenient with you.

A tax return isn't the only route, either. Under the flat-rate tax scheme you don't file one, and the bank works from your bank statements instead.

Under 36

5 questions
What does being under 36 actually get me?
TL;DRToday it's one thing, not three: LTV up to 90%, meaning 10% of your own money is enough instead of 20%. Softer DSTI and DTI caps used to go with it, but the CNB has switched those off. The benefit only applies to a property for your own home, not an investment.

What matters is your age when the loan is granted, not when you apply. If you turn 36 during the process, you'll most likely no longer qualify for the 90%. It's one reason it doesn't pay to delay applying.

What if I'm 35 but my partner is 38?
TL;DRIf at least one applicant is under 36, the exception applies to the whole loan. You both need to be co-applicants (a co-signer or guarantor isn't enough).

Watch for a condition almost no one mentions: under the Czech National Bank's rule, one applicant under 36 is enough only if you're married or registered partners. For an unmarried couple, the exception doesn't apply.

Is there any state support besides the CNB exception?
TL;DRThere's no state subsidy for a mortgage for young people today; the "Mortgage for the Young" scheme ended in 2022. The New Green Savings programme is sometimes mentioned as a replacement, but age plays no part in it: direct grants under its Light sub-programme target low-income households, pensioners and people on disability pensions, not young people. So the only age-based advantage left is the higher 90% LTV for under-36s.

If you're buying with New Green Savings support, the bank will count the expected grant as part of your own funds, which brings your LTV down.

Can I take a 40-year mortgage because I'm young?
TL;DRAt some banks, yes. But it isn't an entitlement or a CNB exception: only some lenders offer a 40-year term, and the CNB in fact recommends not exceeding 30 years. Banks usually add their own rule on top, that repayments should finish by around age 70.

A 40-year term makes sense if you want the lowest possible monthly payment. The downside: you'll pay noticeably more interest over the full term. A common compromise is a 25-30 year term combined with extra repayments.

My parents are helping with the deposit. How do I prove that?
TL;DRNormally with a gift agreement between you and your parents (the bank will send you a template by email). A gift from parents is exempt from income tax, and gift tax hasn't existed in Czechia since 2014. The bank wants to see the money arrive in your account.

An alternative: your parents can become co-borrowers (sharing the repayment) or guarantors (paying only if you don't). For young applicants with a short income history, this can often be what decides whether the bank approves the repayment.

Investment mortgage

5 questions
What changed for investment mortgages in April 2026?
TL;DRSince 1 April 2026, the Czech National Bank recommends a stricter 70% LTV for investment properties. It's a recommendation, not a binding cap, but banks follow it, so expect 80% on a rental property to be the exception rather than the rule.

This targets properties bought to let, and any further property beyond the first. If you already own and let one property but are buying your own home, the usual limits apply to you: 80%, or 90% if you're under 36.

This isn't a cap on repayment against income. The indicator that used to watch that ratio has been switched off by the Czech National Bank for owner-occupier loans since July 2023. Banks still work it out for their own purposes, but that's their own lending policy, not a binding rule. We cover this on What income a bank accepts.

How does the bank count rental income?
TL;DRBanks typically count 50-70% of the rent as income (the rest is treated as a reserve for vacancy, repairs and tax). They need to see the tenancy agreement, plus either a tax return with a section for rental income, or 6 months of bank statements showing the rent being paid.

For future rent (you're buying to let but aren't letting yet), banks work with a so-called market rent: an expert estimate based on comparable flats nearby. Your own idea of what you'll charge isn't something the bank will work from.

Is the rate on an investment mortgage higher?
TL;DRYes. Banks typically charge 0.3 to 0.6 percentage points more than a standard owner-occupier mortgage. That's down to risk and the bank's own lending policy, not a regulatory requirement. The Czech National Bank hasn't raised capital reserves for investment mortgages; it has only recommended stricter LTV and DTI.

As a rough guide, an investment mortgage tends to be 0.3-0.6 percentage points more expensive than the same mortgage for your own home.

Can I let a mortgaged flat on Airbnb?
TL;DRIt depends on the bank. Some expressly forbid short-term letting in the loan agreement as a breach of the loan's purpose; others tolerate it if you also use the flat yourself part of the time. Tell the bank your plans up front. If it finds out later, the loan can be called in immediately.

The bank isn't the only obstacle, either. Check your owners' association rules and your local council's regulations; they can restrict short-term letting regardless of what the loan agreement allows. Prague and Brno have been tightening their rules, so check the current position, not what applied last year.

How many properties can I have a mortgage on at once?
TL;DRThere's no explicit cap. What limits you is how many repayments the bank will recognise under its own rules. For rental properties, the Czech National Bank has, since April 2026, recommended an LTV of 70% and debt of up to seven times annual net income. So how many you can carry is worked out from income and existing repayments, not from the number of properties.

Investors with a larger portfolio move to a corporate mortgage held by a limited company. The ratio of repayments to income is then calculated from the company's finances, not your personal budget.

CNB & regulation

5 questions
How does HypoGO operate under CNB supervision?
TL;DRHypoGO is a brand of Offgrid Labs s.r.o., an independent consumer credit intermediary listed in the CNB's register. You can check the listing at jerrs.cnb.cz ↗.

Our advisers are listed in the Czech National Bank's register and sit a professional exam. Liability insurance is held by the independent intermediary; a tied agent's liability falls to whoever it's registered under, and there are far more tied agents on the register. We cover who's who on The mortgage adviser market.

If you have a dispute about how the loan was arranged, you have the right to go to the Financial Arbitrator of the Czech Republic (finarbitr.cz ↗). The proceedings are free for consumers.

What do LTV, DSTI and DTI mean?
TL;DRLTV is the ratio of the loan to the property's value, the only one that's binding across the board: an 80% cap, 90% under 36. DSTI is the ratio of the monthly repayment to net income. DTI is total debt divided by annual income. The CNB has switched off the last two as binding limits, but recommended values remain: 40% for DSTI and eight times annual income for DTI. For rental properties, it has recommended seven times since April 2026.

The Czech National Bank reviews developments in the mortgage market at least twice a year and can switch the deactivated limits back on. Current figures are on its website; checked on 22 September 2026.

What data do you collect about me, and who do you share it with?
TL;DRWe only collect what we need to connect you with an adviser (name, contact details, your situation). We pass it on only to the adviser you're assigned, who is bound by confidentiality. We only send your data on to a bank with your explicit consent, and we show you in advance exactly what and to whom.

We never sell your data. To measure traffic and campaign performance, we use analytics and marketing tools (Google Analytics, Meta Pixel, Microsoft Clarity), always only with your consent given in the cookie banner; without it, they simply don't run and the site still works normally. The full text is in our Privacy Policy and Cookie Policy.

What if I have a complaint?
TL;DR1) Email us at info@hypogo.cz; we reply within 30 days (as required by the Consumer Protection Act). 2) If you disagree with how it was handled, go to the Financial Arbitrator, a free out-of-court process. 3) You can also report it to the CNB.

The full procedure is in our Complaints Policy.

What law governs mortgages?
TL;DRThe Consumer Credit Act is the main piece of legislation governing mortgages for individuals in Czechia. It sets out consumer rights, the duties of the bank and the intermediary, the terms for early repayment, penalties, and fee transparency (the APRC).

What this means for you:

  • An intermediary must tell you how much they're paid, on request.
  • Any advertisement quoting a loan's cost must include a representative example.
  • The bank must give you pre-contractual information, including the APRC, well in advance.
  • You can always repay early. There's no compensation for costs within three months of a new rate being announced; otherwise any compensation has a legal cap.

Still not sure? Give us a call.

Mortgage questions are normal. That's why we're here. No pressure, no obligation.

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Representative example

Mortgage of CZK 4,000,000, fixed borrowing rate 4.99% a year, term 30 years (360 months), fixed-rate period 3 years. Monthly payment CZK 21,448, APRC 5.11%, total amount payable CZK 7,721,433.

Calculated with the rate valid on 1. 11. 2026. Your actual rate depends on your creditworthiness, the LTV and the market. A mortgage is a loan secured by a charge over the property, and failing to repay can lead to its sale. We will tell you the commission we receive from banks on request.